Terms & conditions

Please contact us in case you have any other concerns or questions
about our Service or your transfer.
Thank you

– Transfer reservations through our line service are always processed in Portuguese mainland time (UTC/GMT).
– We only accept online reservations until one day before your transfer desired date.
– For last minute transfer resrvations please contact us directly.
– When a booking is made by telephone , the booking is also subject to, and the client must accept , our terms and conditions.

– Payments must always be settled prior to the vehicle´s departure
– At the moment you can only pay directly to the driver (Paypal/Stripe payments available soon)
– Payments to the driver must be in cash ( Euros only)

– Modifications to booking must be made 24hrs prior to your arrival. No show at Faro Airport without prior notification will be charged 50% of the total paid-
– Payments Refund Policy: in case you have already paid for your airport transfer you will be totally refunded within a week.

– Transfers are limited to two items of luggage per person.
– Any extra or special lugagge must be declared at the time of booking. When booking online please mention that kind of luggage.

– We are a fully lincensed Portugal Airport transfer company
– Our company is fully insured, having all the insurances requested by the Portuguese law .
– The transfer passanger and their luggage are fully insured.
– We are not responsible for delays before or during the transfer caused by external reasons(ex: weather conditions and traffic).

– Complaints are only processed if they are written in the complaint report ( present in all vehicles) and given to the driver.
– We are not responsible for delays before or during the transfer caused by external reasons (weather conditions and traffic).

– We reserve ourselves the rigth to refuse to carry any person who is trough to be under the influence of alcohol or drugs and/or whose behaviour is considered wrong by the driver.
– Smoking and alcoholic drinks are not permitted in our vehicles.
– Portuguese law will govern these conditions in all respects.


Cliente Support

Please drop us a email or call us: +351 910 000 555

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